- Android: Error Code 6
- iOS: 'Unable to load directory'
- Sending device information
- Missing Names/Numbers
Managing Payment Methods
All app and subscription related purchases are handled through the app store on your device. We never touch your payment information.
Instructions for managing your payment methods can be found here:
- Apple App Stores (iOS and Mac)
- Google Play Store (Android) *
- Windows Store (Windows and Windows Phone)
* Google Play gift cards and store balances cannot be used to purchase subscriptions. This is a limitation of their store, and not something that we have the ability to choose.