Frequently Asked Questions

What is RMonitor?
RMonitor is a live data protocol from MyLaps that allows users to view live timing and scoring data directly from the timing system.

How do I connect?
If the race you're interested in uses our relaying service, you can find their events listed within the in-app directory and simply tap on their race to connect. Hundreds of races from around the world make their races available over the internet with Race Monitor!

For those races offering RMonitor over wireless:

1. Make sure that you are on the same wireless network as the RMonitor server is on
2. Enter the IP address of the RMonitor server. You will need to get this information from the track. It will usually look like '192.168.1.1'
3. Enter the Port of the RMonitor server. You will need to get this information from the track. It will be numeric and is typically 50000
4. Tap connect

Help, I keep receiving notifications! How do I turn them off?
You can turn off notifications for a race by going to the race's information screen, swiping right-to-left once, and using the toggle switch to turn them on/off.

I upgraded to Race Monitor Plus, how do I access the new features?
Only currently available for iOS and Android
The Race Monitor Plus features are integrated seamlessly with the app but are easy to access:

• Heads Up Display: From within the live timing, simply tap on a racer to view their Heads Up Display
• Long Lap Notifications: From a racer's Heads Up Display, simply swipe right-to-left to access the Long Lap configuration
• Racer Alerts: From the race's information screen, swipe right-to-left twice to access the Racer Alerts configuration

Why don't all racers have last lap/best lap times?
RMonitor periodically sends out data as it's available. Some data such as racer information is sent on a timed basis, other information such as last lap/best lap are sent as the event occurs such as when a racer crosses the timing loop. Data is updated on the device as soon as it receives the data from the RMonitor server.

My track doesn't have RMonitor exposed
Have them contact us and we'll be happy to assist them in making RMonitor available.

Is Race Monitor available for BlackBerry?
The app isn't yet available for BlackBerry phones but we're working on it.

Did we miss your question? Contact us and we'll be happy to help you out.