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Frequently Asked Questions
What is RMonitor?RMonitor is a live timing protocol from MyLaps that allows users to get live timing and scoring data from the timing system. The data can be viewed with Race Monitor using a direct connection (by connecting using an IP Address and Port). With the Race Monitor relaying service, races can make the data from their RMonitor feed available over the internet as well (races listed in the directory).
How do I connect?
If the race you're interested in uses our relaying service, you can find their events listed within the in-app directory and simply tap on their race to connect. Hundreds of races from around the world make their races available over the internet with Race Monitor!
For those races offering their RMonitor feed over a local network:
- Make sure that you are on the same wireless network as the RMonitor server is on (or the same wired network if your device supports it)
- Enter the IP address of the RMonitor server. You will need to get this information from the track. It will usually look similar to '192.168.1.1'
- Enter the Port of the RMonitor server. You will need to get this information from the track. It will be numeric and is typically 50000
- Tap connect
Help, I keep receiving notifications! How do I turn them off?
You can turn off notifications for a race by going to the race's information screen, swiping right-to-left once, and using the toggle switch to turn them on/off.
I upgraded to Race Monitor Plus, how do I access the new features?
Available for iOS and Android. Included as a part of the Windows 8 version.
The Race Monitor Plus features are integrated seamlessly with the app but are easy to access:
- Heads Up Display: From within the live timing, simply tap on a racer to view their Heads Up Display
- Long Lap Notifications: From a racer's Heads Up Display, simply swipe right-to-left to access the Long Lap configuration
- Racer Alerts: From the race's information screen, swipe right-to-left twice to access the Racer Alerts configuration
Android users: The upgrade process occurs asynchronously and your app will upgrade (whether you're currently using it or not) as soon as Google has cleared your payment for the upgrade.
I bought a new phone, how do I transfer Race Monitor to it?
If your new phone is running the same platform (e.g., iOS, Android, Windows Phone, etc.) as your old phone, then you can re-download it at no cost as long as you use the same account as was used to originally purchase it.
Instructions for downloading previously purchased apps: If you're changing platforms (e.g., iOS to Android), unfortunately there is no way to transfer purchases since each platform's store is operated by a separate company (e.g., Google for Android, Apple for iOS) and the version of the app that you bought will not work on the new device.
Why don't all racers have last lap/best lap times?
RMonitor periodically sends out data as it's available. Some data such as racer information is sent on a timed basis, other information such as last lap/best lap are sent as the event occurs such as when a racer crosses the timing loop. Data is updated on the device as soon as it receives the data from the RMonitor server.
My track doesn't have RMonitor exposed
Have them contact us and we'll be happy to assist them in making RMonitor available.
Did we miss your question? Contact us and we'll be happy to help you out.